Thank you for choosing our escape room games! We understand that plans can change, and we strive to accommodate our customers to the best of our abilities. However, please note that once a reservation is made, we have a strict no-refund policy. This means that we are unable to refund any money after a reservation has been confirmed.
We kindly request that you carefully consider your reservation before making a payment. If you need to cancel or reschedule your booking, we encourage you to contact us as soon as possible to explore potential alternatives or discuss any concerns you may have. While we cannot guarantee availability, we will do our best to assist you.
We value your understanding and cooperation in adhering to our cancellation policy. If you have any further questions or need assistance, please don’t hesitate to reach out to our customer support team by calling: (966) 55-44-74772